Frequently Asked Questions
What is your Shipping and Handling S/H policy?
Please allow at least one business day to process your order.
FREE Shipping for USA Orders over $50.
FREE USPS Priority delivery (for USA orders above $150)
FREE FEDEX Ground delivery (for USA orders above $200)
FREE EMS / FEDEX / DHL delivery (for Canadian orders above $500)
FREE EMS / FEDEX / DHL delivery (for non-USA/non-Canadian orders above
Note: The above S/H applies ONLY if you buy from this website. It
does NOT apply to our listings at eBay.
What payment methods are accepted?
PayPal and Major Credit Cards (American Express, Visa, MasterCard,
What is your refund policy?
If you are not 100% satisfied, you may return item in its original
condition and packaging for refund within 30 days of purchase. Shipping
and handling fee is not refundable. We do not pay for return shipping.
We are only responsible for the shipping fee associated with
replacement of defective item.
Where are you located?
We are located in IOWA, USA and we ship from IOWA, USA.
What are your product review policies?
We value your opinions so much that we are willing to give you $1
rebate for every product (must be a product you purchased) review you
write. After you write your review, pls send us an email so that we can
issue rebate for the reviews you wrote. We value honest opinions but we
will not tolerate obscene languages. Reviews with obscenities do not
qualify for rebate or discount.
For each review you wrote, if more than 10 different people rate it as
helpful, you will qualify for $5 discount on your next purchase. Pls
send us an email when you qualify so that we can issue a $5 discount
coupon to you.